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Privacy Policy

Privacy Policy

Last modified and effective: February ___, 2022

            Vantastic Adventures, LLC respects Your concerns about privacy. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

            We use Your Personal data to provide and improve the Service. Although You are not required to register to access our Service, You may be asked to provide us with personal information when You visit certain sections of our Service. Your use of our Service signifies Your acknowledgement and consent to our Privacy Policy. If You do not agree to this Privacy Policy, please do not continue to use our Service. Your continued use of the Service signifies Your acceptance of these terms and any changes in effect at the time of use.

1.         Definitions

            The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions for the purposes of this Privacy Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Vantastic Adventures, LLC.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Vantastic Adventures, accessible from www.vantasticrentalsny.com.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2.         Types of Data We Collect About You.

            a.         Personal Data

            While using Our Service and/or renting a vehicle, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You (this includes being added as an authorized additional driver). Do not provide information about others unless You are authorized to do so and have obtained consent to have all information used, disclosed, and transferred in accordance with this Privacy Policy. By submitting information about others, You represent and warrant that You are authorized to do so and that You have received authorization from the person about whom You are providing the information and that person has consented to have all information used, disclosed, and transferred in accordance with this Privacy Policy.

Personally identifiable information may include, but is not limited to:

            b.         Claims Information  

            Information related to details of accidents involving Our vehicles, including that of any third parties such as involved individuals, witnesses, and police reports

            c.         Vehicle Data

            Our vehicles may be equipped with technology that collects and transmits data from Your rental vehicle. This may include information collected from event data recorders, global positioning devices, or any other similar technology. When installed, this technology will enable us to collect and use information such as:

            Once collected, this information may be combined with information You have provided us and used to generate safety, performance, and other similar information so that We can deliver better services. Our use of the information may also include storage of this information after the expiration of Your rental agreement.  Renting a vehicle does not prohibit us from obtaining and using data collected from the vehicle. Your use of the Vehicle Data Systems made available to You is subject to the terms and conditions and privacy policy posted by the applicable Vehicle Data Systems provider and/or vehicle manufacturer, which may include system and service limitations, warranty exclusions, limitations of liability, wireless service provider terms, privacy practices, descriptions of use and sharing of information and user responsibilities.

            Our use of information collected from the rental vehicle may include sharing information with third parties as described in this policy.

            If You pair Your mobile device with the rental vehicle’s Bluetooth/infotainment system, Your personal information may be transferred to and stored on this system. We cannot guarantee the privacy or confidentiality of such information and it is Your responsibility to wipe Your personal information from this system before returning the vehicle. Otherwise, the next users of the vehicle will be able to access this information.

            Vehicle Data will be shared with emergency service providers and others who assist in responding to an accident, telematics service operators or those with whom We have a legal or contractual obligation to provide such data.

            d.         Usage Data

            Usage Data is collected automatically when using the Service.

            Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

            When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID,Your mobile carrier, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

            We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

            e.         Tracking Technologies and Cookies

            We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. These technologies collect statistical and other information about You and Your use of the Services. Some of the tracking technologies We and Our service providers or partners may use include:

Cookies or Browser Cookies.Cookies are small pieces of text sent as files to Your computer or mobile device when You visit most websites. Cookies may be delivered by us (first party cookies) or delivered by a third-party partner or supplier (third-party cookies). Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.Third party advertisers on the Service may also place or read cookies on Your browser. Most browsers automatically accept cookies. You can set Your browser option so that You will not receive cookies and You can also delete existing cookies from Your browser. You may find that some parts of the site will not function properly if You have refused cookies or similar tracking technologies and You should be aware that disabling cookies or similar tracking technologies might prevent You from accessing some of Our content.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

            f.          Phishing

            Identity theft and the practice currently known as “phishing” are of great concern to Us. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request Your credit card information, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website at http://www.ftc.gov.

3.         Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services. We may also contact You to respond to Your questions or requests for information.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and Your experience.

4.         How We Share of Personal Information

We may share Your personal information with the following categories of third parties:

5.         Retention of Your Personal Data

            The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

            The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

6.         Transfer of Your Personal Data

            Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

            Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

            Please note that we (or any of our affiliates, subsidiaries, agents or third parties) may store and process personal information in the United States or any other country in which we (or any of our affiliates, subsidiaries, agents, or third parties) maintain facilities, where Your personal information may be subject to the laws of that jurisdiction, including laws regarding the disclosure of personal information to government authorities. In addition, if You are visiting our websites or Services from a country other than the United States, Your communication through our websites or any of our Services will necessarily result in the transfer of information across international boundaries. By using our websites or any of our Services, You consent to the collection, storage, and processing of Your information in the United States and in any country to which we may transfer Your information in the course of our business operations. All of our service providers are required to maintain the confidentiality and security of Your personal information and to use it only in compliance with applicable data privacy laws, and are prohibited from using or disclosing Your personal information for any purpose other than providing the services on Our behalf or as otherwise required by applicable law.

7.         Disclosure of Your Personal Data

Social Media

            If You participate in certain public features of Our website, or social media websites/apps, please note that any information You or others voluntarily disclose through use of such features, becomes available to the public and/or other users whom You have designated. If You choose to provide access credentials to designated individuals, please be aware that any information You provide to Us may be visible to such individuals. We are not responsible for the information that You or others choose to disclose publicly and neither Our nor others’ use of such information is subject to this Privacy Policy.

Business Transactions

            If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

            Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

            The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

8.         Security of Your Personal Data

            The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

            We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of Your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to You via email or conspicuous posting on the Services in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

9.         California Do Not Track Disclosures

            Because We do not track our Service users over time and across third-party websites, We do not respond to browser Do Not Track (DNT) signals. However, some third party websites do keep track of Your browsing activities when they serve You content, which enables them to tailor what they present to You. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

10.       Analytics

            We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

            Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

            You can opt-out of having made Your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. Google developed the browser add-on to provide website visitors the ability to prevent their data from being used by Google Analytics. For further information on the browser add-on please visit the Google Analytics Opt-out Browser Add-on web page: https://tools.google.com/dlpage/gaoptout.

            For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

Meta Pixel

            The Meta Pixel is a service offered by Meta that provides a piece of code for a website to track actions taken on that website to measure the effectiveness of advertising. This code allows advertisers to know when a customer took an action after seeing that advertiser’s Facebook ad.

            You can find a list of all the sites that are sharing information with Facebook and can set limits on tracking. For further information on limiting “Off-Facebook Activity” please visit: https://www.facebook.com/off_facebook_activity/

            For more information on the privacy practices of Facebook [Meta], please visit the Facebook Privacy Policy web page: https://www.facebook.com/privacy/explanation.

11.       Email Marketing

            We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

            We may use Email Marketing Service Providers to manage and send emails to You.

Mailchimp

Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

12.       Payments

            We provide paid products and/or services within the Service and we may use third-party services for payment processing (e.g. payment processors).

            We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

13.       Sale of Personal Information of Minors Under 16 Years of Age

            The Service is not intended for use by children, especially those under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us with sufficient detail to enable Us to delete that information.

14.       Links to Other Websites

            Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. Our privacy policy will no longer apply once You leave our website. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Therefore, we suggest that You examine the privacy statements of those sites to learn how Your information may be collected, used, shared and disclosed.

15.       Canada

            The Personal Information Protection and Electronic Documents Act (PIPEDA) applies to private sector businesses in the United States that collect, use, or disclose personal information in the course of a “Commercial Activity” involving Canadian residents:

Subsection 2(1) of PIPEDA states that “commercial activity” means “any particular transaction, act or conduct or any regular course of conduct that is of a commercial character, including the selling, bartering or leasing of donor, membership or other fundraising lists.”

Paragraph 4(1)(a) of PIPEDA provides that PIPEDA applies to every organization in respect of personal information that the organization “collects, uses or discloses in the course of commercial activities.”

Disclosure of Information

            The Company will not disclose personal information that You provide on its Service to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if You are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

Exercising Your Rights

            If You are a resident of Canada, You have the right to:

            You may exercise any applicable rights described above by contacting Us.  If You wish to lodge a complaint with a supervisory authority, You may contact the Privacy Commissioner of Canada by visiting https://www.priv.gc.ca/en/contact-the-opc/or at Office of the Privacy Commissioner of Canada, 30 Victoria Street, Gatineau, Quebec, K1A 1H3 or toll-free: 1-800-282-1376.

16.       How Do I Correct or Update My Personal Information?

            We will rely on the personal informationYou give us, so it is important all of the details that You give us are accurate and up-to-date. If Your personal information changes, please notify us by writing to us at [email protected].

17.       Updates and Effective Date

            From time to time, we may update this Privacy Policy. When we change the Policy, we will update the ‘last modified’ date at the top of this Policy. If we materially change our Policy, we will notify Youof such changes by posting them on this page and/or by prominently posting a notice on our Service. Changes to this Policy are effective when they are posted on this page. Your continued use of our Service after the revised Policy has become effective indicates that You have read, understood, and agreed to the current version of this Policy. We encourage You to periodically check back and review this policy so that You will always know what information we collect, how we use it, and with whom we share it.

18.       Contact Us

            If You have any questions about this Privacy Policy, You can contact us:[email protected].

585-455-9551
[email protected]

PO Box 25 Victor NY 14564

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